See the businessbehind the balance.

Give your SME merchants an AI front desk. Give your bank a clear view of demand, operating activity and the moments that matter.

flex54/Merchant intelligence
Last 30 days
Active merchants
12,842+8.6%
Demand signals
41,908+14.2%
Finance moments
1,276+6.4%
Retention alerts
128-3.1%

Demand signals

This periodPrevious
312 credit moments
Jul 1Jul 15Aug 1Aug 15Sep 1Sep 15
  • An AI front desk for every merchant
  • Merchant intelligence beyond balances
  • Earlier credit moments
  • Share-of-wallet visibility
  • Retention signals before churn
  • Embedded in POS and SME banking
  • Bank-branded distribution
  • Live in days, not months
FROM DAILY WORK TO LASTING RELATIONSHIPS

Useful to the merchant.
Meaningful to the bank.

Flex54 sits inside the everyday customer conversation. That operational context helps your SME teams understand what is happening between transactions.

For your merchants

A front desk that keeps up.

Conversations, enquiries, invoices and payments in one connected workspace. Less routine admin, a clearer next step.

Explore the merchant experience →

For your SME teams

A relationship with more context.

Demand signals and operating activity support better-timed conversations about credit, wallet share and retention.

Explore the signal layer →
  • Amina K.

    Do you have the blue one in size M?

  • @tolu.styles

    Can I book for Saturday morning?

  • Grace O.

    Sent the invoice, thank you!

  • @ade.eats

    Do you deliver to Lumley?

  • Demand

    Enquiries building

    +18%
  • Wallet share

    Activity settling elsewhere

    27.1%
  • Retention

    Merchants to review

    27
THE MERCHANT SIGNAL LAYER

Know where to look.
Know when to act.

Three lenses on the same merchant base. Choose one to see how Flex54 turns everyday activity into a reason to reach out.

Qualified enquiries

1,284

+12.4% vs previous period

Demand is building.

Enquiry quality is rising ahead of invoice volume, a pattern that often comes before a merchant needs more stock or staff.

Suggested next step

Discuss working capital needs

→

Daily enquiry volume

Last 8 weeks

W1W2W3W4W5W6W7W8

Where demand comes from

  • WhatsApp46%
  • Instagram31%
  • Website chat23%
BUILD A MORE INFORMED SME RELATIONSHIP

Make the everyday
an advantage.

01

See demand beyond balances.

Bring enquiry quality, invoice activity, and customer engagement into your view of the merchant’s business.

02

Stay present between transactions.

Offer a useful tool in the merchant’s daily workflow, supporting a relationship that extends beyond the account.

03

Find a more relevant moment.

Use operating context to shape credit, treasury, savings, and retention conversations when merchant needs emerge.

04

Distribute through channels you have.

Bring Flex54 to merchants through SME banking, POS programmes, relationship teams, or partner marketplaces.

ONE PARTNERSHIP. TWO SIDES OF VALUE.

Meet merchants
where business happens.

Build the partnership around the merchant network you already have. Value flows to the merchant first, then back to your teams.

  1. 01Introduce

    Your channels. A useful new offer.

    Introduce Flex54 through SME banking, merchant acquiring, relationship managers or a partner programme.

    • SME banking teams
    • POS & merchant acquiring
    • Partner marketplaces
    • Bank-branded programmes
  2. 02Operate

    Their business. A connected front desk.

    Merchants use Flex54 for customer conversations, enquiries, invoices and payments.

    New enquiryReplied in 4s
    Booking requestConfirmed
    Invoice #1042Paid
  3. 03Activate

    Shared context. A stronger relationship.

    Aggregated merchant insights inform wallet share, lending and retention activity.

    Portfolio insight

    41 merchants show growth-ready demand.

    Offer working capital→

A loop, not a hand-off.Every merchant conversation adds context your teams can act on.

LET'S BUILD SOMETHING USEFUL

Better business
for your merchants.
Better context
for your bank.

Tell us about your organisation and merchant network. We'll shape distribution, onboarding, reporting and a pilot that fits.

  1. 01Intro call
  2. 02Pilot design
  3. 03Go live
hello@flex54.com

Partner enquiry

Start a partner conversation.

We reply within one business day.